We are temporarily not accepting any returns or exchanges

In the rare event that incorrect items are received, verified as the item SKU numbers do not match the items on the invoice, Pool Vac Parts must be notified within 10 days of the date of delivery. Upon notification and verification of incorrect items, Pool Vac Parts will immediately issue a return shipping label via email, fax, or mail based on the customer's preference.

Once the incorrect item(s) has been received and verified by Pool Vac Parts the corrected order will be immediately shipped at no additional freight.

Pool Vac Parts reserves the right to verify any shipping errors and adjust costs (such as the cost of the return shipping label) based on the findings.

If an item is defective you must contact the manufacturer to obtain warranty of the item. If you need assistance in obtaining the warranty, please contact us.